Frequently asked questions
Answers about our solar installations, Annual Maintenance Contracts, Solar Performance Cloud, and WattEY. Can’t find what you’re looking for? Our solar engineers are a message away.
General
Where is Wattey Energy based, and what areas do you serve?
Wattey Energy is a solar and energy-automation company based in Lahore, Pakistan, serving businesses across the country.
What does Wattey Energy offer?
Engineering-led solar installations, Annual Maintenance Contracts (AMC), Solar Performance Cloud (SPC) inspection, and the WattEY intelligent energy platform — covering the full lifecycle of your energy investment.
How do I request a quote, proposal, or demo?
You can reach us on WhatsApp, by phone, or by email. After an initial discussion and site assessment, our solar engineers prepare a proposal tailored to your requirements.
Solar Installations
Do you provide solar solutions for industrial, commercial, residential, and agricultural projects?
Yes.
Do you provide complete EPC services?
Yes.
Which inverter brands do you support?
Huawei, Sungrow, Growatt, Solis, Inverex, Fronius, SMA, Solinteg, SAJ, Solplanet, Knox, Canadian Solar and other leading brands.
Which solar design software do you use?
PVsyst, PV*SOL, OpenSolar, HelioScope, Aurora Solar and AutoCAD.
Do you assist with net metering?
Yes.
Do you provide after-sales support?
Yes, through AMC, SPC, and WattEY.
Can you upgrade or expand an existing solar system?
Yes.
Annual Maintenance Contract (AMC)
How often will solar engineers visit my site?
The number of scheduled visits depends on the selected AMC package. A maintenance schedule is agreed upon before the contract begins.
Is solar panel cleaning included?
Yes. Professional solar panel cleaning is included according to the selected AMC package.
What happens if a fault is detected?
If a fault is identified through routine inspections, our NOC, or on-site visits, our solar engineers will investigate the issue and carry out fault rectification in accordance with the agreed AMC scope.
Can I purchase an AMC for an existing solar system?
Yes. Our AMC is available for both new and existing solar installations, subject to an initial system assessment.
Will my solar system be monitored remotely?
Yes. Systems under our AMC are supported through Solar Performance Cloud (SPC), WattEY EMS, and our Network Operations Center (NOC), providing continuous visibility into system performance.
Do you provide maintenance reports?
Yes. After every scheduled maintenance visit, a detailed service report is provided, including inspections performed, work completed, observations, and recommendations.
Solar Performance Cloud (SPC)
Do I need to replace my existing inverter?
No. SPC is designed to work with supported inverter brands and existing solar installations.
Can SPC monitor different inverter brands together?
Yes. SPC brings multiple supported inverter brands together into one unified inspection platform.
Is SPC only for industries?
No. SPC is suitable for commercial and industrial solar installations.
How is SPC different from my inverter app?
Your inverter app monitors your solar system. SPC continuously inspects its performance using AI and solar engineers.
Will I receive alerts?
Yes. SPC provides inspection alerts and performance insights.
WattEY
Can I start with just one WattEY solution?
Yes. WattEY is modular — you can start with a single solution and add more over time as your needs grow.
Do all WattEY solutions work together?
Yes. Every WattEY solution runs on one connected platform, so your devices, automation systems, and apps share data and work together seamlessly.
Can I manage multiple sites?
Yes. You can monitor and manage your connected sites and locations from a single WattEY dashboard.
Can I access WattEY remotely?
Yes. WattEY is accessible from anywhere through its mobile and web apps.
Is WattEY suitable for existing electrical infrastructure?
Yes. WattEY is designed to integrate with your existing electrical infrastructure — there is no need to replace your current setup.
Still have a question?
Talk to our solar engineers about your project, site, or energy requirements.